Sunday, February 28, 2016

Your A Professional Medical Biller: Learn To Get Customers

By Lisa Goldsmith


You have finally gotten to the point in which you can call yourself a professional medical biller. It took you years to get here. You have your ICD-10 certification and understand how revenue cycle management works. Working for a boss no longer seems appealing to you. You are now wanting to start your own business. Having a medical billing business is a lucrative field to be in. Many medical billers spend years trying to find clients to work with them. Many Oncologists, chiropractors, mental health providers and podiatry doctors look for billing companies to increase their revenues.

What does it mean to get higher returns? For starters, all of the paperwork must be filled out correctly. In medical billing, the codes must be filled out perfectly. There are no room for errors. Today, insurance companies will kick back your claims if they see that your billing is not perfect. They are looking to reject claims that don't seem to "fit the bill". It is a lot harder to collect money on claims that are not filled out correctly. Billing companies are often excited to find out that they can make money for doctors because their in house billers could not do their job properly.

If you look on the internet and search for "medical billing companies", you will find that there are thousands of them in the United States alone. It is going to be hard to choose which one to go with. If you are a professional doctor, it is best to choose a business that works well with your company. If you are trying to land a good customer, it is best to make your services stand out. In order to do this, you will have to follow some simple rules.

There are a lot of medical doctors today that earn low revenues because their in house billing team has messed things up. They have messed things up so bad that everyone else around them is hurting financially. Did you know that a poor in house billing plan can cause a doctor to lose 20% to over 40% of their yearly revenue? Sometimes claims get rejected so many times that doctors give up on them altogether.

It is clear that your business will have to stand out to doctors this year. We did away with ICD-9 in 2015. Now is the time to recruit new doctors to come and work with you. Many doctors don't know what to do right now. They are scratching their heads and wondering why the insurance companies are "trying to get them financially." In actuality, it has nothing to do with the insurance companies. It has to do with doing ICD-10 coding correctly. Most doctors don't understand how much of an expert you have to be in billing today. However, they are beginning to get that message loud and clear.

There is no golden rule, but I think that you should always meet face to face with a potential client. When you get the initial phone call, it is best to ask them if you can meet with them in person. It is best to say, "Can I meet with you in person?" If the client lives out of state, you are going to have to fly to their location. Remember, these types of clients are big deals. They don't come around often and doctors that make good money in their practice are hard to find.




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